FAQ.

Answers about services, process, pricing, and delivery.

Services

Six: Custom CMS Website Design, Spanish Tourism and Culture Sites, NGO and Cultural Institution Websites, Startup Launch Packages, Digital Magazine Design, and Conversion-Focused Redesign.
Built from scratch. No page builders, no themes. Hand-coded HTML, CSS, and JavaScript front ends.
Yes. Spanish and English bilingual is standard for all services or available as an add-on.
Yes. We work with clients across Spain and internationally. Cordoba is where we are based, not where we limit ourselves.

Pricing & Payment

No. All prices exclude Spanish IVA (21%).
Stripe Checkout. Visa, Mastercard, American Express.
Yes. Use the contact form or email hello@fallendesigns.com if your requirements differ from the standard service scopes.
Not currently. Full payment is required before work begins.

Timeline & Delivery

From the date we receive your completed project brief, not from payment date.
Two rounds for CMS website and startup launch projects. One round for all other services.
Yes. All source files, Figma files, and assets are delivered on project completion.
Changes beyond the revision scope are available at the published hourly consulting rate.

Legal & Refunds

Within 48 hours of payment if work has not started. Once the brief has been received and reviewed, refunds are not available.
fallendesigns S.L., NIF B14123456, C. Maria Auxiliadora, 14, Centro, 14002 Cordoba, Andalucia, Spain.
Yes. The site contains full business details, service descriptions, pricing, delivery terms, refund policy, and all required legal pages.
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